Trust is the product.
OMNARA works with sensitive data and takes real actions across your systems, so safety is designed in from the start, not added at the end. Here is what we commit to, in plain language.
What we will and won't do.
AI never has the final say
AI can draft, classify and suggest. Whether an action is allowed is decided by written, deterministic policy you control.
High-risk actions need a human
Every action is risk-classed. High-risk steps wait for approval; the most sensitive are refused outright.
No autonomous money movement
Every payment-related step requires a person to approve it.
Clinical decisions stay clinical
Diagnosis, treatment and medication decisions are never automated. A licensed clinician commits every clinical action.
Untrusted content stays untrusted
Documents, payer responses and emails are treated as data, never as instructions to the system.
Fail safe, never silent
When something critical fails, the workflow stops and escalates to a person.
Patient data, handled carefully.
- Tenant isolation enforced in the database on every query.
- Every access to patient data is logged and attributable.
- Immutable audit trail for every action; exports are tamper-evident.
- Minimum-necessary handling: no patient data in logs, analytics or URLs.
Stated plainly: OMNARA does not claim any external certification today. A third-party HIPAA assessment comes before any such claim. Qualified teams can request our detailed compliance overview.
Bring your security team.
Request our detailed compliance overview and a walkthrough for your security reviewers.